Refund Policy

Refund Policy

At John Humenik Ministries, we value your support and aim to ensure your satisfaction with every purchase. Below is our general refund policy for merchandise and other physical products purchased through our website.

Returns & Exchanges

We accept returns or exchanges for most items within 30 days of delivery, provided the item is unused, in its original condition, and in the original packaging.

To request a return or exchange, please contact us at contact@humenik.com with your order number and reason for the return.

Non-Returnable Items

The following items are typically not eligible for return or refund:

• Digital products or downloads

• Perishable or personalized items

• Donation gifts (unless damaged or defective)

Refunds

Once we receive and inspect your returned item, we will notify you via email regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days.

Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please email contact@humenik.com within 7 days of receiving your order. We’ll gladly send a replacement or issue a refund, as appropriate.

Contact Us

For any questions about our refund policy, please reach out to contact@humenik.com. We're here to help!